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Privacy Policy

Privacy Policy for Filmtools.com

We at Filmtools respect your privacy and are committed to protecting it. The following privacy policy applies only to Filmtool's retail Web site (www.filmtools.com). We will not sell, trade or rent any of your personal information to any third parties.

We collect customer information when you purchase online and when an account is established or updated. The information we collect is to improve our customer's shopping experience and to communicate with our customers about new products, services and promotions. In addition, customers who supply us with their telephone numbers will only receive telephone contact from us with information regarding orders they have placed online. If you prefer to have your contact information removed, you may contact us at 818-845-8066 or email us at [email protected]

With respect to Cookies and Ad Servers: A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to store visitors' preferences and store visitor information for checkout and site improvement purposes. We do not partner with or have special relationships with any ad server companies.

Security: At Filmtools.com it is our top priority to provide a secure and safe shopping environment. Our customers should feel confident their personal information, such as credit card numbers are transmitted over a secure connection. When sensitive information is received, we redirect visitors to a secure server page. While on a secure page, such as your account information or the order form, the lock icon on the bottom of Web browsers such as Firefox, Microsoft Internet Explorer or Safari becomes locked, as opposed to un-locked, or open, when you are just surfing. To view our certificate status, please double click or place your mouse over the secure certificated image located on any secure pages.

Additionally Filmtools.com is PCI compliant, meaning that our privacy policy, servers and business practices meet or exceed the high standards set forth by the credit card industry. Our Website is tested daily by McAfee Secure. A verification link may be found on the bottom left of this page.

Policies for Children (Individuals Under 13 Years of Age): Filmtools encourages parents and guardians to spend time on-line with their children. No information should be submitted to or posted at www.filmtools.com by users under 13 years of age. For more information on children's privacy please visit the FTC's Web site here:http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

Your Information/Opting-out: Our users are given the opportunity to change their information including, name, address(es), e-mail address, password and opt-out of promotional e-mail when logged into their account. To do this, log into your account, and choose the appropriate link from the menu. Users who no longer wish to receive our newsletter may opt-out of receiving these communications by logging into their account and selecting the "Edit" link next to Newsletters. You may then opt-out of the newsletter by unchecking the "General Subscription" box . From time to time we send all users of the site announcements or updates in regard to site upgrades or privacy policy changes. Users are not able to unsubscribe from these service announcements, which contain important information. Users who wish to have their account terminated may email us at [email protected] All accounts that are terminated will loose previous order information associated with it. 1928 Website customers have the option of checking out without establishing an account.

Policy Updates: This Privacy Policy will change from time to time. We expect most changes to be minor, however there may be changes that are more significant. We will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice.

Last Revision Date: November 22, 2013

Questions/Comments: If you have any questions concerning our privacy policy, please contact us in any of the following ways:

  1. E-mail us via: [email protected]
  2. Call us at: (818) 845-8066
  3. Write to us at:
    • Filmtools
    • Attn: Website Department
    • 1400 W. Burbank Blvd.
    • Burbank, CA 91506