DJI 1-Year Care Refresh Protection Plan with ADP for Neo (Digital Code)

The DJI 1-Year Care Refresh Protection Plan with ADP for Neo (Digital Code) protects your drone. Over the course of this 1-year manufacturer protection plan, you can make accidental damage claims up to two times (one of which applies to a flyaway incident). Return the damaged drone and receive a replacement unit via advance exchange or free 2-way shipping, and get back in the air promptly with the DJI 1-Year Care Refresh Protection Plan with ADP for Neo (Digital Code).

Please note that a replacement fee is required for product replacement. Each replacement fee is $19. The flyaway replacement fee is $89.

Note:

The code will be emailed to the customer in two to three business days. Customer information will be relayed to DJI for activation. DJI will email the customer to confirm registration once processed.

Applicability

DJI Care Refresh can be bound to a previously purchased DJI aircraft if it is a brand new and unactivated aircraft or an aircraft activated within the last 48 hours. Please note that DJI Care Refresh is only eligible in the region where it is purchased. To ensure you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Low-Cost Replacement

Get back in the air fast with up to two replacement units at an additional low cost within one year.

Hassle-Free Coverage

Stay protected from water damage, collisions, flyaways, and other accidents.

Flyaway Coverage

DJI Care Refresh covers situations where aircraft go missing during flight.

DJI Care Express

DJI Care Express ships out the replacement product when the temporary authorization is placed. When DJI receives the original product, the temporary authorization hold is released.

Free Shipping

DJI will cover shipping costs both ways for replacement service