Enhance and protect your production capabilities with the Vizrt ProTek Ultra Coverage Plan for TriCaster 1 Pro 2 RU. This comprehensive plan ensures your live production hardware and software are shielded with robust, premium coverage. Enjoy the peace of mind offered by 24/7 priority access to expert global support via phone, chat, or email, extending the standard one-year warranty to provide an unmatched level of service and reliability. With advanced hardware replacement, proactive support, and access to invaluable resources such as the NewTek knowledge base and online class discounts, this plan is your full-spectrum safety net against production downtime.
Features
Extends standard one-year hardware warranty
24/7 priority support through phone, email, and chat
Remote diagnosis and setup assistance
Access to NewTek knowledge base
Advanced hardware replacement with guaranteed parts availability
75% discount on NewTek University online classes
Priority and emergency response with defined SLAs
Product enhancement input and priority case handling
Detailed written status reports with root-cause analysis
In the Box
Vizrt Protek Ultra Coverage Plan for TriCaster 1 Pro 2 RU
Dedicated technical support with 24/7 emergency phone service
Guaranteed priority access to replacement parts
Continuous monitoring of SLAs, satisfaction surveys, and NPS
WARNING: This product may expose you to chemicals which are known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.
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