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SKU
139310A
MPN
LFJJTRSUP1

OWC Jellyfish Tower 1-Year Support

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  • Priority access to technical support via phone, email, and chat
  • Major software updates to maintain compatibility and introduce new features
  • Access to advanced media management tools
  • Collaborative video editing support

The OWC Jellyfish Tower 1-Year Support plan offers unmatched service and support from the experts who designed your OWC Jellyfish system. Tailored for creative professionals, this plan ensures seamless video workflow operations with direct access to technical support, critical software updates, and advanced media management tools. Whether you're collaborating on Adobe Creative Cloud, Final Cut Pro X, or other professional applications, this support plan is your gateway to uninterrupted creativity and productivity.

Features

  • Priority access to technical support via phone, email, and chat
  • Major software updates to maintain compatibility and introduce new features
  • Access to advanced media management tools
  • Collaborative video editing support
In the Box
  • 1-Year OWC Jellyfish Support Plan documentation
  • Access details for media management software
  • Instructions for contacting support
  • Includes 3 years of hardware repair coverage through a limited warranty
  • Advance replacement of parts available in specific cases
  • Support walkthroughs for hardware replacement provided
  • Warranty void if damage occurs due to water, improper shipment, electrical surges, or third-party hardware additions
More Information
SKU139310A
BrandsOWC
MPNLFJJTRSUP1
Warranty Length1 Year
Product ConditionNew
Specifications
OWC Jellyfish Tower 1-Year Support by OWC
Overview
Hardware Coverage 1 year of repair coverage through limited warranty
Warranty Details Repair coverage for parts and labor, includes advance replacement of parts
Support Features
Priority Access Phone, email, and chat support
Software Updates Includes major updates and new features
Media Management Tools Access included
Collaborative Editing Support Support for shared video workflows
Workflow Support
Platforms and Workflows Support for Adobe Creative Cloud, Final Cut Pro X, DaVinci Resolve, Avid Media Composer, Media Asset Management, Data Management, Remote Editing
Software Compatibility
Supported Applications OWC JellyfishOS, OWC Jellyfish Manager, OWC Jellyfish Connect, OWC Jellyfish Media Engine, Kyno for OWC Jellyfish
WARNING: This product may expose you to chemicals which are known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.
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