Since 1995 we have been an essential supplier of technology products to filmmakers, health care providers, government agencies, public safety, data centers, broadcasters, internet content providers and educational facilities. In this unprecedented time we are making key changes to our operations to combat the spread of this virus to protect our community and our team. Below are the actions we are taking:
The Flagship Filmtools Store will be temporarily closed. We will continue to focus on making sure you and our team safe and healthy as we navigate these difficult times.
However, to better server customers who needs a more hands-on assistance, our satellite location on Kenmere will now be open for curbside shopping and appointments. We have returned to offer the same high-quality in-store experience, now with enhanced safety measures per CDC guidelines. For your safety, and that of our employees, we ask that you wear a face mask or covering before entering the store.
For the directions to the Kenmere location, click here.
As federal and state guidelines continue to change, there will be additional efforts that we are taking:
- Closely watching and following guidelines from public health agencies, as well as guidelines from the city, state, and federal government
- Implementing a work from home protocol for our office employees beginning on 3/18
- Taking aggressive steps to minimize risk at our warehouse
Our online and telephone channels as well as warehouse pick up of online orders remain open for business, which will continue as long as we can do so safely. Our sales and customer service teams are available to answer your questions via phone, email, chat or social (though they will be working remotely for the time being).
To our B2B, Corporate, Government, and Education customers: our online portals are active and sales representatives are available to answer any questions.
We are navigating through difficult and uncertain times and we will continue to monitor and react to the most updated news as we receive it. Please stay safe and healthy in these challenging times.
The Filmtools Team